E-mail archiving
E-mail has become an essential communication tool for both formal and informal communication. Consequently organizations should be careful to implement effective policies to ensure that no information is lost, misplaced or stolen. E-mail systems are generally ill-equipped for long-time archiving. Furthermore, the average ‘inbox’ contains a significant amount static. It is becoming ever more important to be able archive emails including attachments en relate them to the appropriate case or dossier.
Integration with e-mail clients
O3Spaces offers integrations and plug-ins for widely used e-mail programs such as Outlook, Exchange, Zimbra, Zarafa, Thunderbird en Evolution. Our plug-ins enables you to directly archive e-mails and attachment to the Workplace, allowing you to link e-mail to your cases, dossiers and projects. The e-mails get preserved in their original form, so that the a.o. ‘sender’, ‘subject’, and ´date´ information is preserved. Important e-mails are now available within the case, dossier, or workspace context for all (authorized) users. No longer will vital information be lost in personal inboxes.
Should you need to send a document to an external agent, the O3Spaces e-mail integration lets you attach documents to e-mails, directly from the Workplace repository (workspace, dossier, case,…).
Advantages of e-mail archiving with O3Spaces Workplace
- easy archiving of relevant e-mails in digital dossiers, cases and workspaces;
- information contained in e-mails is directly retrievable for all authorized users;
- e-mail attachments reside under Workplace version control, access protocols, audit trails, etc.;
- e-mails are archived unaltered, retaining all of the original content and meta data;
- relevant information and corporate IP is no longer, hidden away or even lost in the personal mail boxes of your employees.

